CA Small & Medium Business Store

Maintenance/Support

CA Maintenance is more than just "upgrade protection." It combines free technical support and no-charge upgrades to future releases of your product — all at a price that could save you thousands of dollars over the long term.

And with CA's renewed commitment to launching new releases to keep up with the ever-evolving demands on technology, this simple, cost-effective investment will absolutely save you money over the long-term.

Benefits of Maintenance:
  • Buy maintenance now and you won't pay a penny next time you want to upgrade to a new version within that term.
  • Tech support when you need it, as often as you need it, without paying costly per-incident charges.
  • Choose 1- or 3-year coverage to fit your business. Most other vendors don't offer such flexibility at such a low price.
How to Get It:
  • Call 1-800-225-5224 to order by phone
  • Maintenance can be "renewed" within 30 days of the expiration date of your current term

Note: CA Maintenance options vary by product. Some products are automatically sold with Maintenance included.


Value Maintenance Enterprise Maintenance
Provides:
  • 12 x 5 phone-based support
  • No-charge upgrades to future releases throughout Maintenance term
  • Sold in conjunction with software products in 1- or 3-year terms
  • Can be renewed at the end of the term
Provides:
  • 24 x 7 priority enterprise phone-based support
  • No-charge upgrades to future releases throughout Maintenance term
  • Sold in conjunction with software products in 1 or 3-year terms
  • Can be renewed at the end of the term