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CA Anti-Virus
**Formerly known as: eTrust EZ Antivirus**
Top Solutions:
Click on a category below to see solutions to common problems and to get access to additional support.
• General Info issues
> The latest versions of the CA Consumer software
> How to access Diagnostic Settings in CA Anti-Virus 2007
> Obtain system report from CA Anti-Virus 2007
• Real-time and Email Protection issues
> In spite of securing the email protection on CA Anti-Virus, the email protection is not ON
> Anti-Virus e-mail protection off
> Anti-Virus Real-Time Protection off
• Signature Update issues
> Signature File Updates: How To
> Manually updating CA Anti-Virus 2007 signature files
> Auto Download Fatal Error 3 and 550 Error
> Auto Download - common problems
• Performance and Usage issues
> CA Anti-Virus is Blocking Google Earth from loading
• Virus issues
> Java.ByteVeriry exploit or Java.Shinwow Trojan on my system!
> Unable to remove Spyware / Virus
> Online scan to remove virus infections
> Disabling System Restore on Windows Vista
> CA Anti-Virus cannot clean infections in Thunderbird e-mail client
> "Could not open file" in CA Anti-Virus 2007
• Download issues
> How do I Download my CA Consumer product?
> How to use the CA Download Manager
• Licensing issues
> Apply your new license without reinstalling the CA Security Software
> Help with license installation
• Installation issues
> CA Anti-Virus 2008 System Requirements
> I am getting error e9009 when installing CA Consumer software on my new Vista PC
> I have a virus and that does not let me install CA Internet Security Suite 2007, what can I do?
> Install instructions for Anti-Virus
> Uninstalling other Anti-Virus software
> CA Anti-Virus 2007 Install Video
• Uninstall issues
> CA Anti-Virus 2007 Un-Install Video
> Uninstall CA Anti-Virus from Windows Vista
• Upgrade issues
> How do I upgrade my CA 2007 software?
> Do I have to upgrade my CA Consumer products to run on Windows Vista
> Upgrade to the latest version of Anti-Virus
• Flash Drive issues
> Ultra Flash Drive Support
• Videos
> CA Anti-Virus 2007 Install Video
> CA Anti-Virus 2007 Un-Install Video
Speak to a Support Professional for only $19.95 per incident:
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